vslot Privacy Policy

1 Introduction

vslot is committed to protecting the privacy and personal data of every Filipino player who entrusts us with their information. We understand that online gaming involves sharing sensitive personal and financial details, and we take that responsibility very seriously.

This Policy has been prepared in accordance with:

• Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 (DPA);
• The Implementing Rules and Regulations (IRR) of the DPA, as issued by the National Privacy Commission (NPC);
• PAGCOR's data governance requirements for licensed online gaming operators in the Philippines;
• Republic Act No. 9160, as amended — the Anti-Money Laundering Act (AMLA), which imposes data collection and retention obligations on vslot as a covered institution.

By registering an account on vslot.pro or using any feature of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not use the vslot platform.

2 Who We Are

vslot operates as a PAGCOR-regulated online casino and slots platform serving Filipino players across the Philippines, including players in Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions. We are the data controller responsible for the personal data processed on the vslot platform.

Our Data Protection Officer (DPO) is responsible for overseeing vslot's compliance with the Data Privacy Act of 2012 and this Policy. You may contact our DPO directly at any time using the contact information provided in Section 15 of this Policy.

3 Personal Data We Collect

vslot collects personal data across several categories depending on the nature of your interaction with our platform. The following table summarizes the categories of data we collect:

4 How We Collect Your Data

vslot collects personal data through the following channels:

4.1 Direct Collection

You provide data directly to vslot when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in promotions, or update your account settings. This is the primary source of your personal data on our platform.

4.2 Automated Collection

When you access the vslot platform, our servers automatically record technical information including your IP address, device identifiers, browser type, operating system, and session timestamps. This data is collected via server logs, cookies, and similar tracking technologies, as described further in Section 9 of this Policy.

4.3 Third-Party Sources

In limited circumstances, vslot may receive personal data about you from third parties, including:

• Payment processors (GCash, Maya, BPI, BDO, Metrobank) — to confirm transaction status and verify payment method ownership;
• Identity verification service providers — for automated KYC document checking;
• PAGCOR and regulatory databases — to verify that you are not on a self-exclusion or prohibited player registry;
• Fraud prevention and AML screening services — to meet our obligations under the Anti-Money Laundering Act.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, every processing activity must have a lawful basis. The following table identifies the legal bases vslot relies upon for each category of processing:

6 How We Use Your Personal Data

vslot uses the personal data we collect for the following specific and legitimate purposes:

6.1 Platform Operations

• To create, verify, and manage your vslot player account;
• To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels;
• To authenticate your identity during login and high-value transactions;
• To maintain accurate game records and ensure the integrity of all game outcomes;
• To provide 24/7 customer support in English and Filipino.

6.2 Regulatory & Legal Compliance

• To conduct KYC identity verification as required by PAGCOR and AMLA;
• To screen players against PAGCOR self-exclusion registries and prohibited player lists;
• To monitor transactions for suspicious activity and file Suspicious Transaction Reports (STRs) with the Anti-Money Laundering Council (AMLC) as required by law;
• To respond to lawful requests from PAGCOR, the National Privacy Commission, and other Philippine regulatory authorities.

6.3 Responsible Gaming

• To enforce the 21+ age restriction and reject underage registration attempts;
• To implement and monitor player-requested deposit limits, loss limits, and self-exclusion periods;
• To identify patterns of potentially harmful gambling behavior and proactively contact at-risk players in line with our PAGCOR responsible gaming obligations.

6.4 Security & Fraud Prevention

• To detect and prevent unauthorized account access, bonus abuse, and fraudulent activity;
• To enforce vslot's one-account-per-player policy by identifying duplicate registrations;
• To maintain the security and integrity of the vslot platform and its other players.

6.5 Marketing & Promotions (Consent-Based Only)

With your explicit opt-in consent, vslot may use your contact information to send you promotional communications about bonuses, new games, tournaments, and exclusive vslot offers. You may withdraw this consent at any time without affecting your account or gameplay access.

7 Data Sharing & Disclosure

vslot does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

7.1 Game Providers

To facilitate gameplay, vslot shares a player session token with our licensed game providers (Pragmatic Play, PG Soft, JILI, Habanero, and others). This token contains the minimum data required to run your game session. Game providers are contractually bound to process this data solely for game delivery purposes and to comply with the Philippine Data Privacy Act.

7.2 Payment Processors

To process your deposits and withdrawals, vslot shares transaction data with your chosen payment provider (GCash, Maya, BPI, BDO, Metrobank, GrabPay, 7-Eleven CLiQQ, Coins.ph, or USDT TRC20 gateway operators). Only the data necessary to complete the specific transaction is shared.

7.3 Regulatory Authorities

vslot is legally obligated to share data with the following Philippine authorities when required:

• PAGCOR — for license compliance reporting, player complaint investigations, and responsible gaming monitoring;
• Anti-Money Laundering Council (AMLC) — for Covered Transaction Reports (CTRs) and Suspicious Transaction Reports (STRs) as mandated by AMLA;
• National Privacy Commission (NPC) — in the event of a data breach notification or compliance investigation;
• Philippine law enforcement agencies — pursuant to a valid court order or lawful legal process.

7.4 Service Providers

vslot engages a limited number of third-party service providers to support our platform operations, including cloud hosting, KYC verification, cybersecurity, and customer support software. All service providers are required to sign data processing agreements that bind them to process data exclusively according to vslot's instructions and in compliance with the Data Privacy Act.

8 Data Retention

vslot retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, vslot will securely destroy or anonymize your personal data in a manner that prevents reconstruction or identification. You may request early deletion of non-legally-mandated data by submitting a verified erasure request to our Data Protection Officer, subject to the limitations described in Section 12.

9 Cookies & Tracking Technologies

vslot uses cookies and similar tracking technologies to operate the platform, enhance your experience, and maintain platform security. The following categories of cookies are used on vslot.pro:

9.1 Strictly Necessary Cookies

These cookies are essential for the vslot platform to function. They maintain your login session, remember your language preferences, and ensure the security of your account. These cookies cannot be disabled without breaking core platform functionality.

9.2 Performance & Analytics Cookies

These cookies help us understand how players interact with the vslot platform — which pages are most visited, how long sessions last, and where players encounter errors. This data is aggregated and anonymized and is used solely to improve the platform. You may opt out of performance cookies through your browser settings.

9.3 Functional Cookies

Functional cookies remember your preferences such as your chosen game category, display settings, and notification preferences. Disabling these cookies will not prevent you from using vslot but may result in a less personalized experience.

9.4 Managing Cookies

You can control or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use certain features of the vslot platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

10 Data Security

vslot implements a comprehensive, layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: AES-256 encryption for all data at rest; TLS 1.3 for all data transmitted between your device and vslot servers;
• Access Controls: Role-based access control (RBAC) ensuring that vslot staff can only access personal data strictly necessary for their job function. Access to KYC data and financial records is restricted to a small number of authorized compliance personnel;
• Two-Factor Authentication (2FA): All vslot staff accounts with access to player data are protected by mandatory 2FA. Players are strongly encouraged to enable 2FA on their own vslot accounts;
• Penetration Testing: The vslot platform undergoes regular third-party security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited;
• Incident Response Plan: vslot maintains a documented Data Breach Response Plan. In the event of a security incident that affects your personal data, we will notify you and the National Privacy Commission within 72 hours as required by the DPA IRR;
• Secure Development Practices: All new features on the vslot platform are developed following OWASP secure coding guidelines to minimize the introduction of security vulnerabilities.

While vslot takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage all players to use a strong, unique password for their vslot account and to enable 2FA for maximum protection.

11 Children & Minors

The vslot platform is strictly intended for adults aged 21 years and above in the Philippines, in compliance with PAGCOR's minimum age requirements for online casino gaming.

Parents and guardians who believe a minor in their household has accessed the vslot platform should contact our support team immediately at [email protected]. We will investigate and take appropriate action within 24 hours of a verified report.

12 Exercising Your Data Subject Rights

To exercise any of the rights described in the "Your Data Subject Rights" section of this page, please follow the process below:

1. Submit a request to our Data Protection Officer via email at [email protected] or through the 24/7 live chat feature on vslot.pro. Please clearly state which right you are exercising and provide sufficient detail to allow us to identify your account and the specific data concerned.
2. Identity verification: To protect your data from unauthorized requests, we will ask you to verify your identity before processing your request. This typically involves confirming details already on file with your account.
3. Acknowledgement: We will acknowledge your request within 3 business days of receipt.
4. Resolution: We will fulfill your request within 15 business days of acknowledgement, or notify you if we require additional time or information.

Please note that certain rights are subject to legal limitations. In particular, erasure requests cannot override vslot's mandatory data retention obligations under AMLA and PAGCOR regulations. Where an erasure request cannot be fulfilled in full, we will explain the specific legal basis for retaining the relevant data.

If you are not satisfied with vslot's response to your data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

13 Cross-Border Data Transfers

Some of vslot's third-party service providers — including cloud infrastructure providers and certain game platform vendors — may process personal data outside of the Philippines. Where such cross-border data transfers occur, vslot ensures that appropriate safeguards are in place, including:

• Contractual data protection clauses that bind the recipient to standards equivalent to those required by the Philippine DPA;
• Transfer impact assessments confirming that the destination country provides an adequate level of data protection for the specific data being transferred;
• Processing agreements that restrict the recipient from sub-processing your data without vslot's prior written approval.

vslot maintains a register of all cross-border data transfers and reviews these arrangements at least annually. You may request a summary of cross-border transfer arrangements by contacting our Data Protection Officer.

14 Changes to This Privacy Policy

vslot may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When we make material changes, we will:

• Post the updated Policy on this page with a revised "Last Updated" date prominently displayed at the top;
• Send a notification to your registered email address at least 14 days before material changes take effect, where we hold a valid email address for your account;
• Display a prominent in-platform notice on vslot.pro for at least 14 days following any material update.

Your continued use of the vslot platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you may close your account by contacting our support team before the change takes effect.

15 Contact & Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by vslot, please contact our Data Protection Officer:

If you believe your rights under the Philippine Data Privacy Act of 2012 have been violated and vslot has failed to adequately address your concern, you may file a complaint with the National Privacy Commission (NPC):